Ace Cash Express Review

If you’ve ever been short on cash or have a less than perfect credit score, Ace Cash Express can help. They provide payday loans, in-store cash advances, in-store title loans, check cashing, and prepaid cards. These services are excellent for those who may have some financial issues and need money now. 

Many of their borrowers are people who need cash before their next paycheck. Getting a loan is easy, and borrowers often receive their loans in one business day. However, as we will cover in our Ace Cash Express comparison, there are some caveats to these loans, as interest rates are often high and some hidden fees are involved. 

In this Ace Cash Express review, we are going to break down, in detail, the various services they offer and how they can benefit you during a difficult financial situation. We will highlight the pros, cons, a brief description of the company, and how their services work.

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General Information About Ace Cash Express

Ace Cash Express Review

Founded in 1993, Ace Cash Express is an unequivocal leader in their industry. Developed by founder Alan Jones, they specialize in short-term loans, such as payday loans, auto title loans, and check cashing services. 

This company often supplies loans of around $50-$1,000 for short periods and with high-interest rates, paid when the borrower receives their next paycheck. If you are using the service for the first time, you may only be allowed to borrow up to $750 until you are in good standing. 

Ace Cash Express also assists customers in a tight financial situation to quickly receive their tax returns. Customers can take advantage of the Western Union when paying bills, especially those using in-store cash advances. 

Below, we will cover more of these services in detail and explain how each can help you escape financial turmoil.

The Pros of Ace Cash Express

The services offered by Ace Cash Express are quick and easy to sign up and get started with. A few of the pros of this service include:

  • Fast Approval
  • Instant tax return
  • Low Credit Scores Accepted
  • Personal Check Cashing and Money Orders
  • Secure

These are just some of the advantages of using Ace Cash Express and highlights what makes them stand out from other comparable services. Let’s discuss each of these items in more detail below.

Fast Approval

The fast approval is one of the highlights of this Ace Cash Express review. When applying for a loan, you often get approved within just one business day, both in-store or online. They make it quick and easy to get approved, as you only need your social security number, driver’s license, or ID card, checking account number or bank statement, and lastly, proof you have a consistent income. 

Whether you’re applying either in-store or online, the entire process only takes around five minutes. After you apply, a representative will get in touch and walk you through the entire process of applying for the loan. 

It is important to note that the loan amount will vary greatly depending on which state you live in. 

Instant Tax Return

Your tax return can be a welcome reprieve when money is tight; however, it often takes a while to receive your check in the mail. That is where services such as come in handy. They allow you to receive your tax return almost instantly, with a prepaid Visa debit card.

Instant tax returns are one of their most popular services, and the availability of a Visa debit card makes transactions a breeze. This is one of the most valuable services in our opinion and is best for those strapped for cash. 

Low Credit Scores Accepted

Those with low credit often have difficulty receiving a loan. They do not specify an exact credit score; however, they usually approve most borrowers, albeit with high-interest rates. 

Getting approved is quick and easy, as borrowers often receive feedback on the decision within one business day. Like many similar services, Ace Cash Express charges a CSO fee for $30 of every $100 loan. 

This is one of the most important aspects of any service supplying borrowers with payday loans, as many have low credit scores, and it is difficult for them to get a loan from a bank. In the rare occurrence that you cannot get approved for the loan yourself, you can bring in someone to cosign for you. 

Personal Check Cashing and Money Orders

Most companies that offer payday loans will only allow you to cash paychecks and government checks as personal checks are considered too risky. However, Ace Cash Express will cash all types of checks, even personal. 

They also make it very affordable to send money orders. You can send up to $1000 for just 89 cents. However, the only caveat to these services is that you must apply in-store instead of through their website. 

Ace Cash Express also supports over 900 ATMs throughout the states they operate in; however, they do charge withdrawal fees. 


When dealing with financial matters, you must process personal information such as your social security number to prove your identity. Ace Cash Express values its customers’ security and works to ensure that every possible measure is in place.

When applying for a loan through Ace Cash Express, you will need to provide your social security number, bank account information, and proof of income. They will safely secure this information to ensure its integrity. 

If you have any security concerns, you can contact their customer service number and speak to a representative.

Cons of Ace Cash Express

Although Ace Cash Express is a great way to get money in a pinch, some downsides are worth noting. These range from high interest rates to a fee for late payment. 

Throughout this part of the Ace Cash Express review, we will detail the cons and what to expect when using the company.


  • High interest rates
  • Short Term Loans
  • $2,000 maximum loans
  • No soft credit pull
  • Late fee

Let’s discuss each one of these in greater detail.

High-Interest Rates

Like most payday lenders, Ace Cash Express charges high interest rates for their short-term loans. This causes many to be apprehensive about going through with the service, as their rates can rise to around 630.13%. 

Some former customers have taken note of the extreme interest rates, as they had to pay back around $1200 to borrow $400. 

This is one of the most significant downsides of this service, as the high interest rates could further damage a borrower’s financial well-being. Therefore, it is important to know exactly which type of loan you are applying for and how it could affect your credit score.

Short Term Loans

Many loans offered by Ace Cash Express are short-term, lasting only around three months. This, coupled with astronomical interest rates, can be overwhelming to those already short on cash. However, they specialize in loans designed to cover you until your next paycheck.

Therefore, if you need a long-term loan, you may want to look elsewhere, as Ace Cash Express specializes in short-term borrowing.

$2,000 Maximum Loans

$2000 is the maximum amount they will lend to their customers; therefore, your cash is still somewhat limited if you have many bills piling up for months on end. 

In our opinion, this service is just for those who need to pay a few small bills instead of receiving thousands of dollars.

No Soft Credit Pull

A soft credit pull allows you to check your credit score without any further damage. However, Ace Cash Express does not use soft credit pulls for their clients, further impacting their credit score. 

Other comparable services offer soft credit pulls; therefore, that may be a better option if you have a bad credit score. 

Late Fees

If you are late on a payment, Ace Cash Express charges a significant late fee that can further your financial burden. It’s extremely important to pay back your loan on time to avoid these unnecessary fees, which can amass up to 5% of the amount owed. 

Unfortunately, this is commonplace for many organizations offering payday loans, and the only alternative is to get a personal loan or take out an equity line of credit. 

Overall Reputation and Reviews for Ace Cash Express

Ace Cash Express reviews are mixed. Some customers praised the service for bailing them out of a tight financial jam, and some complained about the astronomical interest rates and late fees.

One customer exclaims that they had no money in their bank account and that the service was a life-saver, as he was able to pay his rent and buy food. Customers praised them for their quick approval time and how quickly they had the money in hand.

On the flip side, another customer said that their interest rates were so high, the loan was not worth it. This particular customer was given a loan for $400 and ended up paying back $1200 after interest. 

With this in mind, you should give significant thought before applying for a loan. If you have cash on the way in the future but need the money now, this is a service worth considering. However, if you do not have a steady income, you may go even further into a financial hole with Ace. 

Q&A For Ace Cash Express

If you still have some questions, we have you covered.

Which States Does Ace Cash Express Operate?

Ace Cash Express Operates in various locations throughout the country, providing them with a vast network of ATMs, stores, and check cashing facilities throughout their operating area. 

Ace Cash Express operates in the following states:

  • Alabama
  • Alaska
  • California
  • Delaware
  • Florida
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Kansas
  • Louisiana
  • Mississippi
  • Missouri
  • Nevada
  • Oklahoma
  • Oregon
  • Tennessee
  • Texas
  • Utah
  • Washington
  • Wisconsin
  • Wyoming

As you can see, they have a wide reach throughout the country and garner customers from various backgrounds. If you need cash fast, there is a good chance you have a location near you. 

It is important to note that although Ace Cash Express operates in these states, each individual state may have different requirements for receiving a loan. Be sure to consult state guidelines to ensure you qualify. 

Which Type of Loans Does Ace Cash Express Offer?

Ace Cash Express offers various loan options, including payday loans, installment loans, auto title loans, and lines of credit. 

Payday Loans

Payday loans are short-term loans designed to provide you with cash to last until your next paycheck. These services are best for those living paycheck to paycheck and need some extra cash fast to pay for food or rent. These loans will give these borrowers some reprieve from their financial burden and hopefully help get them back on track.

This is the most common type of loan granted by Ace Cash Express, as many borrowers need cash for short-term loans. Many borrowers can easily get approved for this loan, as those with credit scores as low as 300 can borrow. 

Installment Loans

Installment loans allow borrowers to pay back the loan throughout a longer timeframe than a traditional payday loan. 

This is especially advantageous for those low on funds because the payments are smaller, more affordable, and stretched out over time. However, you can only receive a loan of up to $2000.

Auto Title Loans

Car title loans give borrowers a small amount of money often paid for within 30 days. This works by giving your car title to the loan company in exchange for a small amount of cash. This is an excellent way for those with little credit history to receive a short-term loan to cover small expenses. 

Lines of Credit

Lines of credit allow borrowers to repay their loans over time, making the credit line accessible when needed. 

This is best for borrowers who need longer-term loans and lower interest rates. Lines of credit are useful, as you only have to pay interest when you withdraw from the credit line, and cash is always available. 

How Do I Qualify for Ace Cash Express Loans?

Like many similar services, Ace Cash Express has a set of qualifications you must meet to be eligible for any of their loans. Their qualifications for loans are similar to other comparable services, making it easy for most applicants to receive a loan.  

To qualify for an Ace Cash Express loan, you must be at least 18 years of age (21 in Alabama). They also do not have a minimum income requirement; you qualify as long as you have a constant income. 

However, in some cases, they may approve those with no income if you provide them with a plan of action to repay their loan swiftly. Furthermore, co-signers are allowed to secure a lower interest rate. It is also important to note that military members cannot be charged more than 36% APR on their loans.

Further qualifications include proof of income or plan to repay, driver’s license or government-issued ID card, proof of residence, and your tax ID number. For installment loans, you must have a bank account and a credit score of 300-640 to qualify.

How Much Does Ace Cash Express Cost?

The cost of the service varies on your credit score and the duration of your loan. However, if your credit score is on the lower side, you may be paying astronomical interest rates, which could often more than double the initial amount borrowed. 

Ace Cash Express has a few different plans with varying costs. These include the elite monthly and reduced monthly plans. The elite monthly plan costs $9.95, and the reduced monthly plan costs $5.00; however, there is no transaction fee. 

The pay-as-you-go plans do not have a monthly fee, but they charge a signature purchase transaction fee of $1.00 and a PIN purchase transaction fee of $2.00. Furthermore, the foreign transaction surcharge is 3.5% of the dollar amount for each plan.

They also charge fees for withdrawing cash at ATMs, which is up to $2.50 domestically, and $4.95 internationally. If the ATM declines your cash withdrawal, fees are $1.00 both domestically and internationally. 

Additional fees include a balance inquiry fee, additional statement mailing fee, check request fee, and account maintenance fee. These fees cost anywhere from $0.50-$5.95.

Final Thoughts

Ace Cash Express is a legit service that can provide borrowers with short-term cash to cover immediate bills. They offer a straightforward process, allowing borrowers to receive loans in as little as one business day. They provide loans to those with low credit scores and even allow co-signers for certain loans. 

From the reviews we’ve seen, those who used the service were pleased, as it helped them climb out of a financial hole. However, one of the main complaints was the high interest rates, which are expected by low credit, coupled with a short-term loan. 

If you are planning to borrow from Ace Cash Express, we recommend doing your research to know what to expect throughout the entire process. This will help you have a stress-free experience and receive the money you need as quickly as possible.

If you are planning to borrow from Ace Cash Express, we recommend doing your research to know what to expect throughout the entire process. This will help you have a stress-free experience and receive the money you need as quickly as possible.

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