Ahhh yes, Comcast. You love them, you hate them, and you just wish they’d stop jacking up your cable and internet bills. You see, Comcast is like almost any other cable and internet provider. At first, you get a really low rate as a signup promo. But then, that promo expires and your bill suddenly doubles. Every year, it seems like Comcast jacks your bill up just a little higher. It’s usually enough to feel the pain, but not enough to go through the hassle of switching providers (if you even have that option). So, how can you get a lower Comcast bill? This article will help you do that, with 95% certainty.
It Takes More Than Just Calling Comcast Customer Service
A lot of people think they can get a lower Comcast bill by simply calling Comcast customer support and complaining. You might have all sorts of arguments in your arsenal. You might be willing to tell them you’ll leave if they don’t lower your bill or you might tout your years of loyalty to their company. Chances are, it wont work.
Less than half the people who call cable and internet companies will succeed in lowering their bill. Why? Because companies like Comcast train their customer service reps to keep as much money in the company as possible. They might offer to lower your bill by giving you worse service, but getting the same service for less? Good luck.
Not only that, but your time is money, right? Right. Companies like Comcast are fantastic at forcing you to go through phone trees, sit on hold, get a rep that can’t help you, get “accidentally” disconnected while being transferred for the 3rd time, etc. How long do you really plan to sit on the phone just so you can save a few bucks off your Comcast bill each month?
I can hear you now. “There must be a better way!” Fortunately, there is.
Hire A Professional To Lower Your Comcast Bill, For FREE!
Comcast customer service is so bad, a business was born because of it. Did you know there is a service that will call Comcast for you? They have a 95% success rate at lowering peoples Comcast bills and they can save, on average, 35% off your monthly bill. That’s hundreds or even possibly more than $1,000 per year and the service will not cost you a thing if they don’t save you money.
So, let’s think about this. You can spend YOUR time dealing with Comcast customer service and have a less than 50% chance of saving money, or you can have someone else do it for you and have a 95% chance of saving money on your bill. It’s a pretty obvious choice, don’t you think?
In addition, the guys over at Bill Fixers negotiate with companies like Comcast all day, every day. These guys usually know all of the special promotions and deals, even if those deals are unadvertised. What this means is, you might even get BETTER service for a lower price. This is seemingly impossible to do without the help of a pro.
If you want to learn more about Bill Fixers, click here to visit their site.
If You Decide To Go It Alone
If you want to try and get a lower Comcast bill on your own, be prepared. Here are some tips on how to increase your chances of getting a lower Comcast bill by calling customer support:
Be Annoyingly Kind – There is a very high probability that you will get extremely frustrated on the phone with Comcast customer support. Don’t allow that frustration to boil over. You must contain it. Don’t swear off the service rep and don’t get demanding. Be unwaveringly kind. We are all humans… even Comcast customer service reps. People like to help others when they are treated with kindness. As soon as you become irate, the party is over. Nobody is going to help you.
Be Careful With Threats – A lot of people call Comcast and threaten to cancel their service if they don’t get a reduced bill. If you make threats like that, you better be ready to follow through on it, because Comcast may very well call your bluff. This is especially true if you live in an area where Comcast has a monopoly on cable and internet in your area. If you don’t have any other choice, they know that, and they will use that leverage against you.
Expect It To Take A While – Before you call, you have to expect that it’s going to take a while. You should plan on 45min of your time being spent trying to lower your bill with Comcast. If you don’t go into it with that expectation, you’ll get frustrated very quickly. Also expect multiple transfers and a good chance of your call being disconnected at some point.
Write Down Names And Times – Sometimes a customer service rep with promise you something or say something is possible, but later on, another rep tells you that is incorrect. In this case, you always want to have the names of people you spoke to, along with what was said and what time you spoke. If you don’t have a name, it didn’t happen (according to them).
Be Prepared To Give Up And Call Back Again – Less than 50% of customers are able to lower their bills with cable and internet companies, but if you do not succeed, remember to try, try again. Keep calling back, speak with different reps, and eventually you may get lucky.
Of course, you can avoid all of this if you simply use the Bill Fixers service, but it’s always worth giving it a try yourself first if you don’t mind spending the time doing so.
Hopefully this information will help you lower your Comcast bill. If you were able to get a lower Comcast bill, please leave a comment and tell us how you did it!